Privacy Policy

Last updated: 3/6/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Personal information (name, email, phone number)
  • Property information and rental documents
  • Payment and billing information
  • Communication records and support requests

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Process transactions and manage your account
  • Provide customer support and respond to inquiries
  • Send important notices about your account or services
  • Improve our platform and develop new features
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements or protect our rights
  • With trusted service providers who assist in operating our platform
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Object to processing of your personal information
  • Request data portability
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings. Essential cookies are necessary for the platform to function properly and cannot be disabled.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or platform notification.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: privacy@kunciku.com

Phone: +60 12-345 6789

Mail: KunciKu Privacy Team, Kuala Lumpur, Malaysia